Simply select your product, choose color and size, enter your custom text (above/under the image where applicable), and add to cart. Once the order is placed, we will begin processing it immediately.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at  info@moovogue.com

Enter your desired text in the fields provided. There are separate fields for text above and below the image. Ensure each field is used correctly. Our system will use exactly what you enter in each field.

If your order includes a mockup or custom text preview within our system, you’ll see it before production. If a manual proof is required (for more complex designs), we’ll send it to you for approval before printing.

Yes — to ensure quality and readability, we recommend keeping text short and within the character limits shown on the product page.

We accept high-resolution images; JPG, PNG, or similar formats. The clearer the image, the better your final result will be. If the file is too low resolution, we may contact you for a better version.

Customers must have the legal right to use any logos or graphics they upload. We may reject designs that infringe on intellectual property laws.

Mockups are intended as visual guides. Actual print size and placement may vary slightly due to garment sizing and production processes.

Designs are scaled to fit the specific garment and size proportionally. This optimizes readability and balance.

Production time varies depending on order volume and customization. After production, shipping time depends on the method you select at checkout. Expedited options are available for an additional cost.

Occasionally carriers update tracking early or leave packages in unexpected locations. Please check your mailbox, neighbors, or contact your local carrier with the provided tracking number.

Once an order is shipped, we cannot change the delivery address or guarantee delivery by a specific date. You can contact the carrier directly with the tracking number to request address hold or redirection.

If your order has not entered production, we can modify or cancel it. Once production has begun, changes are generally not possible.

If you contact us before production starts, we can correct it. After production begins, changes are not possible — this is why our Final Approval step is important.

Once an order is shipped, we cannot change the delivery address or guarantee delivery by a specific date. You can contact the carrier directly with the tracking number to request address hold or redirection.

Because items are custom-made, we generally do not accept returns or exchanges unless there is a defect or production error. If a mistake was made on our end, we will replace or refund as appropriate.

Shipping delays can occur due to carrier volume or holidays. We do not issue refunds for carrier delays, but we can assist with tracking and options such as rerouting with the carrier.

Available sizes and colors are listed on each product page. If you have special size/color requests not shown, contact us to check availability.

We provide preview images and customization examples. If you’re unsure, reach out and we’ll guide you based on your design choice.